Our assistance for you
Information & Service
Welcome to our Service page! Here you will find all the important information and answers to frequently asked questions regarding data transmission and the suitable formats for your orders. Our goal is to make the process of handling your orders as efficient and transparent as possible. This page serves as a resource to ensure that your files and templates are optimally prepared for production. Learn more about the supported file formats and how to best submit your drawings and designs to us.
For swift processing
Data transmission and templates
Please send your drawing templates in PDF format to us. This ensures efficient and error-free processing of your designs.
Supported file formats for manufacturing:
- Pixel format:
Supported extensions include: .tif, .bmp, .jpg, .gif, .pcx, .pdf, .psd, .wmf - Vector format:
We accept the following formats: .ai, .eps, .dxf, .dwg, .wmf, .plt, .cdr, .pdf - Surface format:
Usable formats include: IGES, VDA, STL, Mastercam, Baublys, Kuhlmann, DIN ISO, SolidWorks, STEP
These format guidelines help to ensure that your designs are manufactured precisely and according to your specifications. If you have any further questions about file formats or the transmission process, please don't hesitate to contact us.
The direct line
Your contact with Jungjohann
As the managing director of Jungjohann Engraving Technology, I am your direct contact person. For questions, quotes, or information regarding our engraving techniques, please use the contact form. I ensure swift and precise responses to your inquiries.
Felix Opitz
Managing Director
